Ownership
Your warranty, honored by the maker.
Every sauna and cold plunge we sell carries its full manufacturer warranty. Because we are a fully authorized dealer, your unit is genuine and your coverage is real from day one. Here is exactly what protects your investment.
Coverage by tier
What protects your sauna depends on what you buy.
Four tiers across the lineup. Yours is on your product page and its specs.
Most infrared cabins
The standard tier on far-infrared and full-spectrum cabins across Golden Designs, Dynamic, and Maxxus, all under one factory warranty covering the parts that heat your sauna.
Hybrid and stove-heated
Five years on the electronics, one year on the heater or stove. Read it as two schedules, not a single number, because a stove is a hard-working appliance the maker covers on its own.
Cold plunge and chillers
A one-year parts warranty on Dynamic Cold Therapy tubs and chillers. A separate, shorter tier from the saunas, so do not carry over the five-year figure.
Select full-spectrum
A small number of Dynamic full-spectrum models carry an extended six-year warranty, documented for that specific model.
Why buy authorized
Where you buy changes what you get.
A manufacturer warranty only holds when three things are true. As an authorized dealer, all three come standard.
A genuine, new unit
Sold through an approved channel, so the warranty attaches to you as the original purchaser.
A dated proof of purchase
The receipt the manufacturer requires to accept a claim. Gray-market units often arrive without one.
A path to authorized service
Repairs must be done by authorized personnel for coverage to hold. You have that path from day one.
Good to know
What affects your coverage.
The standard conditions almost every sauna maker writes, in plain terms.
Commercial use
These are residential-rated. A gym, spa, or rental is treated as commercial use and changes the coverage.
Outdoor placement
Indoor cabins are for indoors. Only outdoor-rated models may go outside, with the required cover or roof.
Modifications
Alterations, unauthorized repairs, or a removed serial number can void coverage.
Registration
Keep your dated receipt and register your model where the maker requires it.
We are here for it
Questions about your coverage?
Tell us what you own and we will point you to the exact terms for your model. No hold music, the owner answers.